Privacy policy
Privacy Policy
Effective Date: [To be Updated]
At Suflet, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase through www.suflet.com. By accessing our website, you consent to the practices described in this Policy.
1. Information We Collect
We may collect the following information when you use our website:
Personal Information
· Name
· Email Address
· Mobile Number
· Billing & Shipping Address
· Date of Birth (if voluntarily provided)
Transaction Information
· Order details
· Payment status
· Purchase history
· Refund and return details
Technical Information
· IP Address
· Browser type
· Device information
· Operating system
· Website usage data
· Cookies and similar technologies
2. How We Use Your Information
Your information is collected to:
· Process and deliver your orders.
· Communicate order updates.
· Provide customer support.
· Improve our products, services and website experience.
· Personalize offers and recommendations.
· Conduct analytics and business improvements.
· Comply with applicable legal obligations.
· Prevent fraud and unauthorized activities.
3. Marketing Communications
With your consent, we may send you updates regarding new product launches, promotional offers, educational content, and brand communications.
You may unsubscribe from marketing communications at any time by clicking the unsubscribe link or contacting us.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
· Improve website functionality.
· Remember your preferences.
· Analyze website traffic.
· Enhance user experience.
· Deliver relevant marketing communications.
You may modify your browser settings to disable cookies; however, certain website features may not function optimally.
5. Sharing of Information
We do not sell or rent your personal information.
Your information may be shared only with trusted third-party service providers for legitimate business purposes, including:
· Payment gateway providers
· Courier and logistics partners
· Technology service providers
· Marketing platforms
· Government authorities where legally required
All service providers are expected to maintain appropriate confidentiality and security standards.
6. Data Security
Suflet implements reasonable administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
7. Your Rights
You may request to:
· Access your personal information.
· Correct inaccurate information.
· Update your account details.
· Withdraw consent for marketing communications.
· Request deletion of your personal information where legally permissible.
Requests may be submitted to our Customer Support team.
8. Third-Party Websites
Our website may contain links to third-party websites. Suflet is not responsible for the privacy practices or content of such external websites.
We encourage users to review the privacy policies of those websites before sharing any personal information.
9. Children’s Privacy
Our website is not intended for children below the age of 18 years.
We do not knowingly collect personal information from minors without parental or legal guardian consent.
10. Changes to this Policy
Suflet reserves the right to update or modify this Privacy Policy at any time.
Any changes will become effective immediately upon publication on our website.
11. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact:
Suflet Customer Support
Email: support@suflet.com
Website: www.suflet.com
